Digitalization Strategy Planning Using Ward and Peppard Method: A Case Study at Baitul Maal Islamic Boarding School Suryalaya

Abstract

Purpose — Baitul Maal Islamic Boarding School Suryalaya is a non-profit Sharia microfinance institution which has currently implemented a digital system in all its financial management activities. However, there are still some weaknesses in the digital infrastructure, which means the financial management system is still not well integrated.

Method — This research was formulated using Ward and Peppard method to analyze the external and internal environment towards an information system/information technology (IS/IT) planning that follows the financial management strategy at Baitul Maal Islamic Boarding School Suryalaya. This method involves Value Chain, SWOT, PEST, and McFarlan Strategic Grid analysis. The CSF (Critical Success Factor) was used in analyzing future interpretation needs to produce the recommendation phase.

Result — The results of the study showed that the IS/IT system at Baitul Maal Suryalaya Islamic Boarding School is still limited due to a lack of IS/IT infrastructure and a limited of workers who have the ability in IS/IT development. Apart from that, fund management still tends to be manual, which requires further handling. According to the analysis SWOT, it indicates that Baitul Maal Suryalaya Islamic Boarding School is in quadrant three (III), which means that the management must turn around the strategy or change the strategy of both the financial management system and the IS/IT system for a better integration process. The future application portfolio includes 3 applications in the strategic quadrant (Website-based, Fintech App, and Customer Database) and 3 applications in the high potential quadrant (Monitoring System, SMS Autoresponder, Q-Ris App). The results of this study are in the form of an IS/IT strategy that can be used in every Baitul Maal by taking advantage of digitalization developments in all conditions. Thus, it would create a good economic growth in every non-profit Sharia micro-institution.